Translate the return portal

It is possible to translate the customer-facing interface in the language of your choice. It is also possible to allow the customer to select the language while doing an order lookup. Please take note that a customer can only select a language that has already been added by the administrator in the backend.

Creating a new Language.

In order to add a new language go to Settings > Languages Settings

It is possible to create multiple translations. Simply add a new language and start translating it. Refer to the video below:

Take note that only one language can be activated at a time. So you can have multiple languages like Hindi, English, Chinese etc., but only one of them can be activated at a time.

Let customer select the Interface Language

It is also possible to allow a customer to select the language at the time of order lookup. This setting can be activated via the Language Selection. Refer to the video to see how the language dropdown setting works for the customer.