> For the complete documentation index, see [llms.txt](https://help.spicegems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.spicegems.com/easy-returns-management-system/notification-settings/declines-a-return-request.md).

# Declines a Return request

By default, the status of the Return Request is set to  “Pending” when the return request is created. Admin can then manually review the return request of the customer and approve/decline the return request.

Following events are occurred once a request is declined

1. The request is moved to the Archive window.
2. It also triggers a Request Decline notification email.

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**Also, please refer to this post to understand**[ **What happens after Admin approves the Return Request**](/easy-returns-management-system/notification-settings/approves-a-return-request.md)