> For the complete documentation index, see [llms.txt](https://help.spicegems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.spicegems.com/easy-returns-management-system/generate-prepaid-labels-from-return-portal.md).

# Generate prepaid labels from return portal

With the RMS app, it is possible for customers to generate prepaid shipping labels without the intervention of the admin or customer support staff.

*Note that we only print shipping labels for returns requested by the customer.*

Please refer to the following video tutorial.

{% embed url="<https://vimeo.com/343635496>" %}