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Easy Returns management System
Easy Returns management System
  • Overview
  • Getting started
  • RMS App Intergation Process
  • Return Process
    • Create a Return Request from return portal
    • Create a Return Request from App (on behalf of the customer)
  • Return Reasons
  • Return Policy
  • Notification Settings
    • Auto Approve Return Requests
    • Approved/Deny Return Requests
    • Approves a Return Request
    • Declines a Return request
  • Configuring Notifications
  • Item Status
  • Send RMA number to the Customer
  • Handling Partial Returns
  • Create and Send Returns Shipping Label to customer
  • Customize The Order Lookup Form
  • How to Filter the Active Returns List
  • Translate the return portal
  • Return Reports
  • Disable returns for international customers
  • Generate prepaid labels from return portal
  • Remove Add Block for Shopify 2.0 Themes
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Overview

NextGetting started

Last updated 5 months ago

(RMS) App integrates with Shopify and provides a seamless experience for managing returns. It allows a customer to create a return request from the Store’s front end and you can manage and process those requests from the app’s panel.

The RMS app integrates with Shippo for domestic returns. You need to purchase the API key from the Shippo to opt for shipping services.

Key Features:

  • Options for creating and managing return requests: a front-end interface for customers and an app panel for store owners.

  • Configure return notification emails and set triggers based on requirements when processing returns. Customizable returns form.

  • Restricted returns for non-returnable collections (manual collections only). Option to define a return window (days input).

  • Custom status for tracking returned items, with the option to trigger notifications.

  • Display the terms and conditions panel in the return form on the front store.

Easy Returns Management System