> For the complete documentation index, see [llms.txt](https://help.spicegems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.spicegems.com/easy-returns-management-system/handling-partial-returns.md).

# Handling Partial Returns

It is very easy to handle Partial Returns with the RMS App.  Here is how it can be done:

1. Approve the Request
2. Once the Request is approved, you can deny the non-eligible items by setting their status as “Denied / Rejected”. It will also fire off a notification email telling customer that their return request for the respective item has been denied.
3. You can Approve / Deny other items in the request as usual.

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