> For the complete documentation index, see [llms.txt](https://help.spicegems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.spicegems.com/easy-returns-management-system/return-reasons.md).
# Return Reasons
Return Reasons are the options like Damaged items, size issues etc, that customers can select at the time of creating a return request. You can create the required return reasons options, so the customer can choose the appropriate reason when placing the return request.
RMS app **->** **Settings -> Return Reasons** - create new reasons.
App Panel
Store
