# Return Reasons

Return Reasons are the options like Damaged items, size issues etc, that customers can select at the time of creating a return request.  You can create the required return reasons options, so the customer can choose the appropriate reason when placing the return request.

RMS app **->** **Settings -> Return Reasons** - create new reasons.

App Panel

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Store

<figure><img src="/files/ZeE359EK3FfPoyN5I1w5" alt=""><figcaption></figcaption></figure>


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