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Easy Returns management System
Easy Returns management System
  • Overview
  • Getting started
  • RMS App Intergation Process
  • Return Process
    • Create a Return Request from return portal
    • Create a Return Request from App (on behalf of the customer)
  • Return Reasons
  • Return Policy
  • Notification Settings
    • Auto Approve Return Requests
    • Approved/Deny Return Requests
    • Approves a Return Request
    • Declines a Return request
  • Configuring Notifications
  • Item Status
  • Send RMA number to the Customer
  • Handling Partial Returns
  • Create and Send Returns Shipping Label to customer
  • Customize The Order Lookup Form
  • How to Filter the Active Returns List
  • Translate the return portal
  • Return Reports
  • Disable returns for international customers
  • Generate prepaid labels from return portal
  • Remove Add Block for Shopify 2.0 Themes
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Return Reasons

PreviousCreate a Return Request from App (on behalf of the customer)NextReturn Policy

Last updated 5 months ago

Return Reasons are the options like Damaged items, size issues etc, that customers can select at the time of creating a return request. You can create the required return reasons options, so the customer can choose the appropriate reason when placing the return request.

RMS app -> Settings -> Return Reasons - create new reasons.

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