SpiceGems Knowledge Base

Easy Returns management System

Overview
Getting started
RMS App Intergation Process
Return Process
- Create a Return Request from return portal
- Create a Return Request from App (on behalf of the customer)
Return Reasons
Return Policy
Notification Settings
Configuring Notifications
Item Status
Send RMA number to the Customer
Handling Partial Returns
Create and Send Returns Shipping Label to customer
Customize The Order Lookup Form
How to Filter the Active Returns List
Translate the return portal
Return Reports
Disable returns for international customers
Generate prepaid labels from return portal
Remove Add Block for Shopify 2.0 Themes