# Why Are Addons Not Visible on My Store? (Quick Checks) If you have followed all installation steps and still don't see addons on your storefront, review the checks below: *** ### **1. Addon Sync Time** After creating a product with addons in the app, it may take a short time for the addon to appear on the storefront. Please wait for synchronization to complete. *** ### **2. Product Status** * The product must be **Active** in Shopify. * **Draft products** can be used to create products with addons in the app, but they will **not display on the online store**. *** ### **3. Online Store Channel** Ensure the product is assigned to the **Online sales channel**; otherwise addons will not show on your website. *** ### **4. Product or Addon Handle Change** If you edit the **URL handle** of either the main product or its addon product: * You need to **recreate the addons with products in** the app again. *** ### **5. Sold-Out Addon Products** If an addon product is **sold out**, it will not appear with the associated product. * To display sold-out addon products, enable the setting: [**Display Sold Out Product**](https://help.spicegems.com/epa-easy-product-addons/faqs/pages/qIE0qEWhZ1DQ7OhAgnTR#a.-product-page). *** ### **6. App Conflicts** If addons still do not display, there may be a **theme or third-party app conflict** affecting visibility. Still, if you encounter any issues, please drop us an email at or connect with us via the **Chatbot** available in the app. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.spicegems.com/epa-easy-product-addons/faqs/my-addons-are-not-displaying-on-the-product-and-cart-page.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.