> For the complete documentation index, see [llms.txt](https://help.spicegems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.spicegems.com/epa-easy-product-addons/faqs/my-addons-are-not-displaying-on-the-product-and-cart-page.md).

# Why Are Addons Not Visible on My Store? (Quick Checks)

If you have followed all installation steps and still don't see addons on your storefront, review the checks below:

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### **1. Addon Sync Time**

After creating a product with addons in the app, it may take a short time for the addon to appear on the storefront. Please wait for synchronization to complete.

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### **2. Product Status**

* The product must be **Active** in Shopify.
* **Draft products** can be used to create products with addons in the app, but they will **not display on the online store**.

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### **3. Online Store Channel**

Ensure the product is assigned to the **Online sales channel**; otherwise addons will not show on your website.

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### **4. Product or Addon Handle Change**

If you edit the **URL handle** of either the main product or its addon product:

* You need to **recreate the addons with products in** the app again.

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### **5. Sold-Out Addon Products**

If an addon product is **sold out**, it will not appear with the associated product.

* To display sold-out addon products, enable the setting: [**Display Sold Out Product**](https://help.spicegems.com/epa-easy-product-addons/faqs/pages/qIE0qEWhZ1DQ7OhAgnTR#a.-product-page).

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### **6. App Conflicts**

If addons still do not display, there may be a **theme or third-party app conflict** affecting visibility.

Still, if you encounter any issues, please drop us an email at <help@spicegems.com> or connect with us via the **Chatbot** available in the app.