Why the add-ons are not pushed to the cart even after selecting them?
There are some possible reasons due to which addons may not pushed to the cart
If the app snippet is added outside the “product form” the addons will not be pushed to the cart.
There are various themes which use ajax cart functionalities that may conflict with the app js due to which addons are not pushed to the cart.
Duplicate “Add to Cart” can restrict the addons to get pushed in the cart.
Please contact us at help@spicegems.com
Our team will investigate the root cause of the issue and provide you appropriate solution as soon as possible.
PreviousMy addons are not displaying on the product and cart page!NextWhat happens when the addon product inventory quantity is zero?
Last updated