Whitelist - Blocker

There are two types of Whitelist options available for the Blocker Rule in the app:

1. Rule-Based Whitelisting: Configured within specific rules.

2. Global Whitelisting: Applies to all rules at once if the Consider Global setting is enabled in the rules.

Rule-based Whitelisting

Rule-based whitelisting prevents blocking for certain users within a specific rule. It offers two options to prevent blocking:

1. Whitelist IP Setting

2. Whitelist URL Setting

A. Consider Global Whitelisting

The Consider Global setting allows you to apply the configuration from the Global Whitelist to a specific rule.

If you want to use the Global Whitelisting configuration (IP addresses or URLs) together with rule-based settings, simply enable the Consider Global Whitelisting option in that particular rule.

B. Whitelist IP Setting

This option allows you to disable blocking completely for specific IP addresses.

Steps to configure:

1. Go to Country Blocker → click Edit on the rule you want to update.

2. Select the Whitelist option.

3. Enter the IP address (only Public IPv4 is supported).

4. Click Save.

C. Whitelist URL Setting

This option prevents blocking for added URLs on your store.

Steps to configure:

1. Click + Add new Whitelist Rule.

2. Enter the URL details.

3. Click Add to save.

Use cases of URL Whitelisting

1. Exact

With the Exact type, you can whitelist (prevent blocking) a complete URL in your primary store.

For example, you want to prevent blocking on the 'Contact-us', 'about-us' or 'blogs'. In that case, you need to add the URL path with the Exact type in the app.

2. Contain

With the Contain type, you can prevent blocking using a keyword in the URL. If the URL contains that specific keyword, the URL can be accessed.

For example, you want to exclude URLs from blocking that contain the keyword “products“. In this case, you need to add the “products” keyword in the app and select the type “Contain“ to prevent blocking.