How to Auto Approve Return Requests

The default behavior of the app is to ask the admin to approve every return request. However, if you think that manually approving every request is a hassle, then you can set the app to auto-approve all the return requests. To enable Auto Approval go to Settings -> Misc Settings. Please take a note that […]

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How to setup Return Policy / Return Rules

Return Management System supports creating Return Rules to cut down on the Support Requests. More specifically, the system supports 2 types of return rules. Specify a time window for filing a return and Have certain non-returnable items. Let us look at these 2 features in detail 1. The Applicable time window As the name suggests, […]

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What are Return Reasons?

Return Reasons are selected by customers at the time of creating a return request.  You may create an unlimited number of return reasons for the customer to select. Simply go to Settings-> Return Reasons to create new reasons.

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