Country Redirect


1. What is Country Redirect?

Country redirect helps you redirect visitors to their respective/dedicated store based on their country IP. To understand rule creation in the app Watch This Video


2. Are there any options for redirection types?

You can choose to auto-redirect visitors or set up a pop-up/banner for the redirection.

Choose Type from the Redirect Type option while creating the rule.


3. Can I set different redirection types to different rules?

Yes, you can set up rule-based redirection types for every rule. Learn more on Enable Rule Based Redirection Type from here


4. Can I prevent redirection for specific rules?

Yes! You can prevent the redirect from specific rules using white list settings.

To know more Click Here


5. Can I prevent redirection for specific rules?

Yes! You can prevent the redirect from specific rules using white list settings.

To know more Click Here


6. Can the app remember customer choice when displaying a popup confirmation box?

Yes! With our Remember Customer’s Choice feature, you can save customers’ choices and avoid popups on customers’ recurring visits. To understand more Click Here


7. How can I set UTM parameters for URLs?

When creating a rule you can set UTM parameters through Analytics (UTM) setting. To know more Click Here


8. How are the Global White list setting and White list setting in the rule different?

The whitelist setting applies to all rules created in the app whereas the rule-based whitelist applies to that particular rule only.  To understand this setting Click Here


9. Can I display a GDPR cookie consent bar on the front site?

Yes! You can create a custom GDPR Cookie Banner. Checkout Settings>GDPR Settings


Country Blocker

1. What is Country Blocker?

Country Blocker allows you to block access to your site from certain countries/IPs

To understand how to create a block rule Click Here


2. Are there any options for blocking types?

You can choose the block type by country or by IP. Choose type from General Setting’s option while creating the rule.


3. Can I set a custom message for blocked visitors?

Yes, you can set up using our pre-designed templates or create your own templates with our easy editor Learn More


4. Can I allow some users from the block location to access the store?

Yes, you can allow certain users to access your store while they are on the block country/IP list using the white list settings. Check Here   


5. My analytics are showing discrepancies.  

You will still see visitors from blocked countries in Shopify or Google analytic reports, but these just visit attempts that got blocked immediately.


If you are stuck anywhere using the app, reach us at help@spicegems.com