To enable the return request form please create a template and add an App Block (theme app extension)
Note: You can create an app block using previously created page templates
Watch Step-by-Step Video Tutorial
For a better understanding here are simple steps to follow and add an app block of the RMS Lookup form to the theme:
1:- Go to the Online store > Themes under the Shopify Admin.
2:- Click on the Customize button in the live theme section.
3:- Open the drop-down menu at the top of the page
4:- Click on “Create Template” under the “Pages” section in the dropdown
You can create the template as per the default page or any other page in your store and customize it.
5:- Click on the + Add block, and then select Return Management System under the Apps section from the list
6. Click on the Save button in the right top corner
7. Now your template is ready with the Return Request Form
8. Now go to Shopify admin> Pages>Assign the RMS template to the RMS Page
9. Go to Navigation>Set the location of your Returns Page
If you face any difficulty please contact us at email@example.com