# Why the add-ons are not pushed to the cart even after selecting them?

There are some possible reasons due to which addons may not pushed to the cart

* If the app snippet is added outside the “**product form**” the addons will not be pushed to the cart.
* There are various themes which use ajax cart functionalities that may conflict with the app js due to which addons are not pushed to the cart.
* Duplicate “Add to Cart” can restrict the addons to get pushed in the cart.

Please contact us at [**help@spicegems.com**](mailto:help@spicegems.com)

Our team will investigate the root cause of the issue and provide you appropriate solution as soon as possible.
